Category: Zoho

Make Smart Business Decisions with Advanced Help Desk Analytics 7 years ago

“In 2017, 89% of businesses will compete mainly on customer experience.” – Gartner With pricing no longer the distinguisher it used to be, customer service has become the key differentiator that can set your business apart. Evidently, good customer service is paramount. Software solutions like Zoho Desk help you deliver …

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7 Ways to Develop a Learner Mindset at Work 7 years ago

There are plenty of things successful people do differently. Take for instance, their ability to apply context to any situation. They don’t view incidents in isolation, but in connection with each other. Finding the learning opportunities in apparent crises takes patience, observation and that rare quality of being able to …

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