We are excited to announce our next series of webinars that are designed to educate both current and new users of Zoho CRM on CRM basics, how-to’s, and best practices. The webinars will also include demos of Zoho CRM’s new features and updates, and show how other customers are using Zoho CRM.
This series runs from Jan. 17 to Feb. 23, 2017. You’re invited to join us for one or all of the following webinars:
January 17, 2017
Audience: General users and administrators
Dolly will kick the series off by taking you through the sales performance management features available in Zoho CRM. She’ll provide you with insights and tips on how you can keep your team engaged while you maximize sales.
January 19, 2017
Using sales territories to grow your business.
Audience: Administrators and sales managers
This webinar will focus on defining territories, creating custom reports based on territories, and setting multiple forecast targets for users belonging to multiple territories. You’ll be in excellent hands with Gopal Sripada, one of the founding members of Zoho CRM and a senior product marketing manager.
January 24, 2017
User Management and Security in Zoho CRM.
Audience: Administrators
In this webinar, Madhumitha will talk about how you can effectively handle user management and sharing in Zoho CRM as an admin.
January 26, 2017
Learn how your small business can benefit from Zoho CRM.
Audience: General users
If you are a small business wanting to graduate from pen and paper to sales automation, register for this webinar. Using real customer stories, Vaishnavi will explain how Zoho CRM offers the solutions small businesses are looking for.
January 31, 2017
Best practices for capturing your leads in CRM using Web Forms.
Audience: Administrators
From collecting feedback to generating leads, millions of forms are filled out every day across the internet, making web forms a key component in your CRM. Kirupa will take you through some best practices and talk about how to avoid pitfalls.
February 2 , 2017
ROI from Google Adwords and how it impacts the sales process.
Audience: General users and administrators.
Vibhav, our product marketing manager who is responsible for Zoho CRM’s marketing ROI, will share his expertise on how ROI from Google Adwords can impact the sales process.
February 7, 2017
Customizing Zoho CRM for your business.
Audience: Administrators
As part of our mission to help you make your CRM work the way you do, we’ve developed a variety of customization features over the years. Ibrahim will offer some tips to customize Zoho CRM, and will cover how to use all the basic features, from the straightforward custom fields to the relatively intricate page layouts.
February 9, 2017
Implementing Page Layouts in Zoho CRM.
Audience: Advanced users and administrators
As a sequel to the customization webinar, Vaagdevi, one of our best technical writers, will take you through one of the most powerful customization features in Zoho CRM, page layouts. If your business handles multiple products or services in a single CRM account, this is a webinar you shouldn’t miss.
February 14, 2017
Connect to your customers using multiple channels.
Audience: All users
Your customers are everywhere; you should be, too. In this webinar, Subiksha will show you how to make the most of your interactions across multiple channels (phone, email, chat, social media, and in-person).
February 16, 2017
Contextual integration between CRM and Email.
Audience: All users
Guruvyshali will host a comprehensive webinar on how to integrate Zoho CRM with your email system.
February 21, 2017
SalesInbox- An email client exclusively for sales people.
Audience: All users
Laura Burrus, one of our product marketing managers who drives growth through new initiatives and works closely with our sales reps, will give you a guided tour of SalesInbox, our new email product designed exclusively for salespeople.
February 23, 2017
Configure and test Zoho CRM using Sandbox- without pausing sales.
Audience: Administrators
Finally, Madhumitha will demo the sandbox feature and show how you can develop and test applications inside CRM, without impeding your sales process.
We’re excited to launch new webinars throughout the year. Stay tuned for more information on the next series.